Privacy Policy

Effective Date: January 1, 2025

1. Who We Are

This Privacy Policy describes how Сдружение Коучинг-България (“we,” “us,” or “our”) collects and uses your personal information on coachingbulgaria.com. We operate under Bulgarian and EU data protection laws (including GDPR).

2. Information We Collect

We collect the following data:

• Form submissions: name, email address, phone number.
• Analytics: anonymized usage data via Google Analytics.

3. How We Use Your Information

• To respond to your inquiries and process your requests.
• To understand site usage and improve our services (via Google Analytics).

4. Data Sharing

We do not sell or share your personal data with third parties except for Google Analytics, which processes anonymized site metrics on our behalf.

5. Cookies & Tracking

We display a cookie banner to obtain your consent. We use cookies for essential functionality and analytics only.

6. Your Rights

Under EU law, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

To exercise any right, please use our Contact Form and include information that verifies your identity. We will respond within one month.

7. Data Retention & Security

We retain your personal information indefinitely, or until you ask us to delete it as required by law. We implement appropriate technical and organizational measures (e.g., encryption, access controls) to protect your data.

8. Children’s Privacy

We do not knowingly collect data from minors under 16 years of age.

9. Contact Us

If you have any questions or wish to make a request regarding your personal data, please use our Contact Form.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised “Effective Date.”